Customer Service

Walden guitars are serviced by our local distribution partner. Should we not have a partner in your country, please contact us directly and we will do our best to assist.


KHS America (800) 446-6010 from Monday – Friday 9:00 a.m. – 5:00 p.m. (CST)


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Walden Wellness Newsletter


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Walden Wellness Newsletter

Walden believes that your relationship with us does not end at the register. We're part of the Walden global family and we care about your guitar; that it stay in good working order for the long term.

Sign Up to join the Walden Wellness Newsletter where you'll receive quarterly emails with valuable information such as Tips & Tricks from our designer, artist and dealers, educational topics such as how to maintain your guitar, and topics such as exclusive product information and promotions.